FAQ

THE MOST COMMON QUESTIONS

Frequently asked questions

What type of file do you need for logo stamps?


A high resolution file in black and white. File type can be pdf, ai, eps, jpg or png. Edit




Can I see a proof before you make it?


Yes, If you have a custom order (something with a custom design or text) I will send you an image of what will be cut into the stamp before production. This allows you to approve the spelling. If it's a logo, there is no need for a proof.




Do you offer local pickup?


Yes, I am in downtown Toronto and can offer local pickup. Please message me for location and hours.




My soap stamp isn't imprinting well


Please check your technique, these stamps are the correct depth and have worked successfully when done correctly.

This video may help:
https://www.youtube.com/watch?v=637aFUkiZPg&t=535s




Where can I send my file?


You can email it to me sarahtrafford (at) me.com